Frequently asked questions

No. The trial lasts 30 days with everything in Pro, no bank card needed. At the end, you choose your plan: nothing is charged automatically.

Phone, tablet and computer. On Android, install the app from the Play Store; on iPhone and computer, StockShop opens in the browser and can be added to the home screen.

Create your account, add your products (one by one or from an Excel file), then make your first sale. A five-step guide walks you through it in the app.

The checkout keeps working. Sales stay on the device and are sent as soon as the network is back; a sale with a problem on arrival is flagged "to check", never lost.

Yes: 1 shop with Starter, 2 shops with Pro, 3 shops with Business, and a custom offer beyond that. Follow each shop or all of them together, and stock can move from one to another.

No, unless you decide so. Each member has a role per shop; purchase prices and margins are visible only to the people you choose, and the rule is enforced by our servers.

The app is in French, English and Hausa. Each shop works in its own country's currency.

No. Your data is kept and you get it back as soon as you subscribe again. With Starter or Pro, the history shown is limited (3 months or 1 year), but nothing is deleted.

Yes, at any time. A higher plan applies right away and the days already paid are deducted from the price. A lower plan starts at the end of the period already paid. Renewing early, or choosing another duration, adds the new period after the current one: no day is lost.

The 30-day free trial lets you try everything before paying: subscriptions and add-ons are not refunded. The only exception is a payment made by mistake (double payment, wrong plan) reported within 48 hours to support@stockshop.tech.